CLIENT RESOURCES
Prepare your documents.
Strengthen the discussion.
Practical guidance for organising correspondence, preparing records and getting the most from your discussion with us.
YOUR FIRST STEP
Before you call
Keep the relevant letter in front of you and have a short explanation ready.
You can tick and print this checklist. Don’t worry if something is missing—tell us when we speak.
0161 791 0801GET READY AT YOUR OWN PACE
Your first-call checklist
Tick what you have. Bring what is relevant; call us if something is missing.
Ticks stay only while this page is open.
Make sense of a letter
Find the essentials before trying to tackle the whole document.
Get your paperwork in order
A simple order makes the important details easier to find.
Prepare for CV or application help
Bring the experience. We will help you explain it clearly.
Prepare your business records
Make the paperwork easier to review before discussing the work.
Your documents are personal.
Keep your first email brief. Ask us how to share sensitive documents before sending medical reports, identity documents or detailed case evidence.
YOUR NEXT STEP