Independent advice & casework · Manchester10am–6pm daily · Please call before visiting

SPEAK TO ASSIST HUB

Your matter deserves
a considered response.

Tell us the nature of the issue and any deadline. We will discuss your requirements, confirm whether we can assist and explain the next step.

LET’S START WITH A CONVERSATION

Speak to an adviser.

Discuss the issue directly with us. We will establish what support you need and whether our service is appropriate.

0161 791 0801 10am–6pm daily

Based in Manchester

Visits are arranged by phone. Please call before travelling so we can confirm where to attend and what to bring.

10am–6pm daily

If you cannot reach us, send a brief email with a contact number. We will confirm whether we can help when we speak.

A deadline coming up?

Please call and tell us the exact date first. An enquiry does not extend a deadline or mean we have accepted your case.

MAKE YOUR FIRST CONVERSATION COUNT

A useful first discussion
starts with the key facts.

It helps to know who wrote to you, what they are asking for and when they need a reply.

Use the before-you-call checklist